Security and privacy
You stay in control of your data
Your team member works inside your systems, with your permission, under rules you can check.
How access works
Your team member logs into your own systems and accounts. Data stays where it already is.
You decide what they can see. You can remove access at any time, and it is removed on the day you finish working with us.
Practical controls
- Unique logins for every team member
- Multi-factor authentication
- Access limited to what the role needs
- Device and network standards for offices and remote staff
- Signed confidentiality agreements
Privacy and personal information
Sending personal information overseas has rules under the Privacy Act. We explain how our setup works so you can check it against your obligations.
NDIS and aged care: admin only
For NDIS and aged care providers, offshore team members provide administrative support only. No direct participant or resident care, and no clinical records.
Talk to an experienced HR professional in Australia first.
A 20 minute call with our australian hr team. We ask about your business, tell you honestly what an offshore team member can and cannot do, and give you a price. No obligation.