Recruitment agencies
Offshore admin and resourcing support for Australian recruitment agencies
The problem
Your consultants make money on the phone with clients and candidates. Most of their week goes somewhere else.
Sourcing, formatting CVs, chasing references, posting ads and fixing timesheets eat the hours that should go to business development.
Hiring another onshore resourcer is expensive, and the good ones want to become consultants within a year.
What your offshore team does
- Sourcing candidates on LinkedIn, SEEK and your own database against a brief
- First-round screening calls and pre-qualification notes
- Formatting CVs to your template and removing contact details
- Writing and posting job ads across boards
- Keeping your CRM clean: duplicates, statuses, notes, tags
- Booking interviews and sending confirmations
- Reference checks to your script
- Timesheet collection, invoicing and debtor follow-up
A typical week
Monday
Reviews new job orders, builds search strings, starts longlists for each consultant.
Tuesday
Screening calls with shortlisted candidates. Notes logged in your CRM by end of day.
Wednesday
Formats CVs, posts ads, books interviews for the rest of the week.
Thursday
Reference checks and database clean-up. Re-engages silver medallists from past roles.
Friday
Chases timesheets, prepares invoices for consultant sign-off, sends a weekly activity summary.
What it costs
A full-time onshore resourcer costs your agency a salary plus super, payroll tax, desk and leave cover. An offshore resourcer through Navigate is one fixed monthly price in Australian dollars that covers recruitment, employment, equipment and management. We will show you the real comparison on the call.
Compliance and data
- Your team member works inside your CRM with their own login. You control access and can remove it at any time.
- Candidate data stays in your systems. We do not keep copies.
- Privacy obligations for sending personal information overseas are covered on our security and privacy page.
Tools your team already works in
- Bullhorn
- JobAdder
- Vincere
- LinkedIn Recruiter
- SEEK
- Microsoft 365
- Google Workspace
Questions from owners like you
Can an offshore resourcer screen Australian candidates by phone?+
Yes. We recruit for clear spoken English and train to your screening script. You can listen to recorded calls during the first weeks.
Will my consultants lose control of their desks?+
No. The resourcer works to each consultant's brief and hands over a shortlist. Consultants still own the relationship and the placement.
Which CRMs do your team members already know?+
Most have worked in Bullhorn, JobAdder or Vincere. If you use something else, we train them in your system during onboarding.
How quickly can someone start?+
It depends on the role. We will give you a realistic timeframe on the first call, before you commit to anything.
Can they work Australian business hours?+
Yes. Your team member works the hours you set, including Australian business hours.
Do you replace someone if it is not working?+
Talk to your account manager. We will explain our replacement approach on the call.
Talk to an experienced HR professional in Australia first.
A 20 minute call with our australian hr team. We ask about your business, tell you honestly what an offshore team member can and cannot do, and give you a price. No obligation.